In this very first episode of GrazeCast, Blaine and Brooks Hitzfield share their top three strategies for retaining customers.

Blaine's Top Three:

1.) Focus on convenience! - Make your business easy to do business with!

2.) Develop meaningful follow-ups! - Nurture your relationship with special emails and personal touches!

3.) Create a "sticky" product! - Find your staples that keep people coming back over and over.

Brooks's Top Three:

1.) Master your story! - Use storytelling and behind-the-scenes glimpses to attract your customers and keep them engaged!

2.) Keep things fresh! - Schedule new product releases and promotions regularly to build anticipation!

3.) Have a customer recovery campaign! - Develop a campaign to figure out why your customers have chosen to leave!

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